HRS Pro

Holder reporting software that simplifies the reporting of unclaimed property to state governments.

Web - Standard

  • Full reporting capabilities for one holder or company
  • Limited to one user
  • No direct technical support
  • Free
Free
Sign Up

Web - Enterprise

  • Reporting for multiple holders and companies
  • Multiple users
  • Export Data to Excel or CSV formats
  • Direct technical support
  • Annual subscription
$295 / year
Sign Up

Desktop - Standard

  • Full reporting capabilities for one holder or company
  • Limited to one user
  • Local installation
  • No direct technical support
  • Free
  • Will be discontinued on 6/15/2017
Free
Download

Desktop - Enterprise

  • Local installation
  • Reporting for multiple holders and companies
  • Multiple users
  • Export data to Excel or CSV formats
  • Direct technical support
  • Annual subscription
$295 / year
Sign Up

Key Features

HRS Pro is a proven software package recommended by many states to prepare an unclaimed property report in the required NAUPA format.

By providing electronic report submissions in a standard format that can be imported, we further provide benefit to all of the states unclaimed property departments.

About the Web Application

The Web Application is a web based solution allowing users to create an account and start using the software immediately without the need for a local installation. Application updates are seamless and rolled out to the end user as we continue to improve our holder reporting capabilities. We offer a free version and a yearly paid subscription. Please see the FAQs tab for more information relating to the web application.

About the Desktop Application

The Desktop application requires a local installation with administrative rights to install the program. This desktop application will be offered to standard users for one additional reporting cycle. Once the Desktop Standard application is discontinued; to continue using the desktop application the Desktop Enterprise edition needs to be purchased.

Those that are running the Desktop Enterprise system will have the option to continue using this version or switch to Web Enterprise. At the time of renewal the option will also be given to renew the desktop application or move to the Web Enterprise.

This application is not for resale and should be purchased directly by the holder that will be using it. If purchasing for commercialization use, please contact us directly.

For additional questions please email support/sales at hrsprosupport@unclaimedproperty.com or call Xerox Finance & Revenue Solutions at 617-371-9900, press 1 for HRS Pro, then press 1 for Sales, or 2 for Support.

Frequently Asked Questions

About HRS Pro Web

HRS Pro Web is a proven software package recommended by many states to prepare an unclaimed property report in the required format. HRS Pro Web is specifically designed and tailored for each individual State’s unclaimed property reporting rules.
No. There are FAQs and a few short 'How To' videos posted once an account has been established.
The HRS Pro Web application is free for the Standard edition. There are limitations to using the software for free. See the comparison here
No. The standard edition will be only available to one named user per company or holder. The Enterprise edition can be purchased to include multiple user capabilities.
When using the Standard edition there isn’t an expiration date. By purchasing the Enterprise edition the software will expire 1 year from the date of purchase.
To use the Standard edition, click on the 'Sign up' button next to the Standard edition on the home page or the Sign up in the top right corner of the home screen. You will be prompted to fill in your information. Once you register, an email confirmation will be sent where you will need to confirm your email. You will not be able to log into the application until your email has been confirmed.
On the home page click on Sign up for the edition you would like to use. Fill out the required information to create your account. If signing up for the Standard edition, you will receive an email confirmation where you will need to confirm your email address before accessing the application. If purchasing the Enterprise edition, see how to purchase this edition under the Enterprise FAQs.
Each user is unique and tracked by the email address and company name entered when registering.
Once you have registered an account and confirmed your email address, click on the 'Log in' link in the top right corner of the application. Provide your email address and password.
If you forgot your password, click on 'Log In' top right corner of the application. Click on 'Forgot your password' option. Enter your email address and click on Email Link. An email will be sent with a link to reset your password
Our software license agreement states that HRS Pro is not to be used for commercialization use. If you are interested in using our product in this manner please contact us directly.
We do not have resellers of HRS Pro. All companies using HRS Pro should purchase this product directly through us and not through a reseller.

HRS Pro has been tested extensively but is supplied as is, without warranty of any kind. Under no circumstances can Xerox Finance & Revenue Solutions, or the states to which you report, be held accountable for any loss of data or other damage which may occur as a result of using the Holder Reporting System.

You should be aware that HRS Pro is designed to be an aid to creating electronic unclaimed property reports: use of HRS Pro does not guarantee a fully compliant report. You are responsible for reading the "Instructions to Reporters" that is supplied by the states to which you report.

HRS Pro does include submission requirements for all states but it is recommended to check with the state for latest requirements and preferred delivery method before submitting unclaimed property reports to them.

After registering you would have received an email confirming your email address entered during registration. If you did not receive this email be sure to check your spam or junk folder. If you still cannot locate the email, click on Login and select Resend Email Verification option.

You can also click on login > Reset Password and enter your email address. You will be sent a link via email which will allow you to reset your password. At this time, it will confirm your email and let you into the system.

If you are not receiving any type of email, check with your IT staff to determine if the email is being blocked.

Enterprise Web Edition

You can purchase the Enterprise Web by clicking on the 'Sign up' button next to the Enterprise Web editions on the home page. Enter the required information. Select the version you would like to use; Enterprise. When selecting Enterprise, the system will automatically calculate the cost for the 3-named users of $295.00. If you need additional named users, select the number in the 'Additional User License' field.

Click on Register.

You will be directed to the purchase details screen to select which method of payment you will be providing. Either pay by credit card or by check (all other methods such as ACH, you must email support). Once payment is received your account will be switched to the Enterprise edition. To confirm what edition you are using, click on 'Manage Account' in the top right corner of the application.

Paying by credit card, you have the option to print your receipt and one will also be emailed to you at the email address you provided.
If paying by check, you will need to sign up for an account, provide the details for your account, then select the Enterprise edition, and click on Register. You will be directed to the purchase details screen where you will select to pay by check. Click on 'Generate Invoice' to print an invoice, confirm the number of license and click ok. You can now print the invoice for your records. You can start using the Standard edition by confirming your email in the email that was sent. Once payment is received we will update your account to the Enterprise edition. Your data will not be lost; it will still be there once you are upgraded to the Enterprise edition.

If you have already created an account and would like to upgrade, see the FAQ while logged into the application on upgrading from the Standard to the Enterprise edition.
Please send an email to hrsprosupport@unclaimedproperty.com, and enter 'Need W9' in subject line. Once we receive the request, we will send you the W9 form.
The Enterprise edition expires 1 year from purchase date.
Currently, you can only renew for 1 year. Under Manage Account > License Information within HRS Pro Web, you will see when your Enterprise edition expires.

Installation, Backup of Data, and Security

There is no installation with the web application. The data is hosted on one of our servers. All you need is an internet connection and a web browser.
Since your data is hosted on one of our servers, the only way you can get a copy of your data is by purchasing the Enterprise edition. This will allow you to export one report at a time as an Excel or CSV file format under the 'Export to File' option within the Report Details page.